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FAQ

 Mostly Frequent Asked Questions

 

 

 

1. How Long Does It Take to Arrive Australia? 

 

  • Normally our products will be shipped from China and It needs 10-14 business days to arrive.

 

  • Within the huge impact of the coronavirus spreading worldwide, the estimated shipping time is 14 - 28 days. We sincerely appreciated your understanding. 

 

 

2. How Much Does Shipping Cost to Australia? 

 

We offer free shipping for Australia (All Products Online)  and most other countries in the world. Please be assured to place order. No worries about the shipping fee. 

 

 

3. What If I did not Have an Paypal to Pay? 

 

  • We recommend paypal, it's more safer and convenient for payment. Paypal supports credit card or debit card even if you do not have an paypal account. 
  • Our website will support Credit card or debit card payment. 
  • We also supports Bank transfer. It will take 3-5 business days for us to receive the payment and you can contact our customer service for bank transfer details. 

 

 

4. What's Your Warranty Time?

 

Normally we support 6-12months warranty time for most of our products. Some of them will only be 6 month. We will note it in specific products page.  Any problems happened to the products within the warranty time, you can contact us to confirm the issue, we will guarantee you to get a full/Partial refund according to the specific situation.  Please check more HERE

 

 

 

 

5. Do You Have An Store in Australia? 

 

We are sorry that we only have some products stock in our Australia warehouse, but it is only for delivery service. We do not have an local store to sell products in Australia. 

 

 

6. Do I Need to Register An Account Before I Ready to Purchase?

 

No, You do not need to register. After you add products to the shopping cart, Next Page, Please choose " Quick Checkout" . We will inform you any updates about your order timely via Email. 

 

 

 

If you have any questions about the products you are interested in buying, Please contact us here  

 

You can either leave us an message , or directly email us.